RETURNS OR EXCHANGES

Thank you for choosing briandepressed.com to shop with us. We are committed to providing you with high-quality products and a satisfying shopping experience. If you are not satisfied with the product you purchased, our refund policy will help you process your refund request smoothly. Below is a detailed description of our refund policy:

1. Refund Application Conditions
   Customers can apply for a refund within 7 days after receiving the product.
   Refund applications are applicable to unused, undamaged products in their original packaging.
2. How to Apply for a Refund
   If you wish to apply for a refund, please follow the steps below:

Log in to your account and find the “My Orders” page.
Select the order you want to refund and click the “Request a Refund” button.
Fill out the Refund Request Form, state the reason for the refund, and submit your request.
You will receive a confirmation email and our customer service team will review your request within 2 business days.

3. Refund Processing Time
   Once the refund request is approved, we will process your refund within 2 business days.
   The refund will be refunded to your original payment method. The specific time to receive the refund depends on the processing speed of your bank or payment method.
4. Refund Status Inquiry
   You can check the status of your refund by logging in to your account and visiting the “My Orders” page. Once processed, you will receive a confirmation email from us.
5. Return Address
   Returned items must be sent to the return address we specify. After requesting a refund, our customer service will provide detailed return address information.
6. Customer Support
   If you have any questions about the refund policy or application process, please feel free to contact our customer service team. Our customer service will be happy to help you and ensure that your issue is handled promptly.

We value your feedback and hope to provide you with a more secure shopping experience through our refund policy. Thank you for your support and trust in our briandepressed.com!